 About Us
Roofrackproducts.co.uk is an online store provided by Online Ecommerce Ltd.
Welcome to the Online Ecommerce website. We hope that you have been able to find the products that you were looking for and agree that this, and our sister websites (see Useful Links page for other websites we operate) are able to excellent product ranges from leading manufacturers, and also offer outstanding value for money.
Online Ecommerce was born out of Plyline UK Ltd which has been serving the North West commercial van market with plylining, auto electrics and accessories for over 10 years. Plyline UK was a business which was started from scratch. It grew rapidly to become one of the UK's leading plylining suppliers by offering high levels of customer service combined with exceptional value for money.
Online Ecommerce is a separate business, which again has grown rapidly from its first online store in early 2005 and now provides in excess of 15 separate online stores, principally focused around the commercial van market, but increasingly moving into associated and alternative markets - all aiming to offer our hallmark levels of customer service and value for money.
Online Ecommerce is proud to have excellent and close working relations with an ever increasing number of leading UK-based manufacturers and importers. We aim to offer exceptional pricing by shipping products directly from manufacturers' premises directly to you, our customers. We only market products that we know to be market leading since we, or our sister company has fitted the products and know them to be proven in use.
All our websites are designed with your online security in mind. Credit and debit cards are processed by SecureTrading and PayPal. This means that we never see your card details and the transaction is fully secured by the banks. Our websites support MasterCard SecureCode or Verified by Visa which have been provided by the card issuers for your additional security. We always prefer it if purchases are made online as its saves time in order processing and maximises your card security. However we recognise that not everyone is comfortable doing this and each of our websites has a dedicated phone line where orders can be placed or, product advice obtained.
Additionally, all our websites aim to offer best market prices, always significantly below suggested retail prices and with the added convenience of free or low cost delivery. We are normally able to offer prices below that of other well known online auction sites and yet with all the convenience of 'buy now'. Our online stores all have price promise guarantees and we regularly monitor competitive offerings to ensure that we provide market leading pricing.
Our business is founded on our twin values of good customer service and outstanding value for money. We sincerely hope that we have been able to achieve this for you. If we haven't, then please tell us so we can put it right and strive to continually improve our service.
Yours,
Robert Lofthouse Director - Online Ecommerce Ltd
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